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Pay Rent Online

Simply click the link below to make your payment and enjoy a hassle-free experience.

Resident Forms

Here you may request a maintenance service request or send in a comment, complaint, question, or concern to our management staff. A member of our staff will quickly respond to your comments.

Additional Questions?

HI Management
11590 N. Meridian St, Ste 550
Carmel, Indiana 46032

v. 317.580.2537
f. 317.580.2545

8:00 am – 5:00 pm M-F EST


What are the length of your leases?

Madison Flatts offers six, nine and twelve month leases.

When is my rent due?

Rent is due on the 1st, late on the 2nd. Late fees will be charged on the 6th of each month.

What is your pet policy?

Madison Flatts is a pet-friendly community. There is a maximum of two pets per apartment. Management, at its sole discretion, will determine the breed restrictions, if applicable. Please contact our office for the current policy. Vaccination records and pet photos must be kept current and will be required at move-in.

There is a $250 non refundable pet fee that must be paid prior to move-in or when your pet joins your household. In addition, a monthly fee of $30 per pet will be accessed and is due with your monthly rental payments.

Do I pay my own utilities?

Residents are responsible for their electric expenses. Water, sewage, and trash removal is complimentary.

Can I pay my rent online?

Yes, you can follow the links on this webpage to pay online.  If you need assistance please contact the office staff.  They will be happy to explain all the different ways you can pay your rent.